How to reach True Site Porta Potty
Call our Albany office to speak with someone who knows the job. Email works too if you prefer to describe your project in writing first. We handle standard porta potty rental, deluxe flushable units, and ADA accessible portable toilets on the same day you contact us. For projects that need restroom trailers or multiple units, we ask for 24 to 48 hours notice so we can confirm truck routing and delivery logistics. A roll-off dumpster needs about 60 feet of straight clearance behind the truck, so we'll ask about your site layout when you call.
What to tell us about your job
Location in Albany matters because we charge a delivery fee based on distance. If you're in Bethlehem (8.3 miles south) or Guilderland (9.7 miles west), we serve those towns the same day. Tell us how many people will use the facilities and for how long. Under OSHA 1926.51(c)(1), a construction site with 20 workers or fewer needs one toilet facility. We'll calculate the rest. If your crew is applying paints, coatings, herbicides or insecticides, mention it, you'll need handwashing stations because 29 CFR 1910.141(d)(2) requires soap and towels, not sanitizer alone. For septic pumping, we ask whether your tank is residential or commercial and when it was last pumped.
What happens after you contact us
We'll confirm your rental dates and site address in Albany. You'll hear our pricing, which varies by unit type and rental duration, daily rates, weekly options, and monthly contracts all work depending on your timeline. If you need storage containers, temporary fencing, or a portable sink, we'll quote those together. For large events or construction sites, we can arrange emergency service on short notice. Once you approve, we schedule delivery and you'll have access to OSHA portable toilet requirements guidance if you're managing a crew.
How fast can you deliver?
Same day for standard units if you call before 10 a.m. Restroom trailers and dumpsters usually need 24 to 48 hours to route the truck and confirm site access.
Do you service Troy and Clifton Park?
Yes. Troy is 11.5 miles northeast and Clifton Park is 19.0 miles north of Albany. We cover both towns and charge a delivery fee based on distance from our office.
What if I'm not sure how many toilets I need?
Tell us your headcount and the hours per day they'll be on site. We'll use OSHA 1926.51(c)(1) to calculate the right count and explain it to you.
Can I pay monthly or do you require weekly rental?
Monthly is available. Pricing is higher per day on a month contract than a week contract, but the total cost for 30 days is lower if you commit to the full month.
What's included in the rental fee?
Delivery, the unit itself, and one service visit per week under the baseline interval. Extra visits cost more. Pumping for a septic tank is a separate service we quote when you call.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.